Hold
You can place external and internal calls on hold whenever you want, for example, to call another station.
Placing External Calls on Hold
Prerequisite: You are currently conducting an external call.
Step by Step
|
|
|
Click the "Hold" button.
|
or
|
|
|
Press the "F3" button (this must be configured).
The other party is placed on hold and cannot listen in. The symbol "Hold" 
appears on the system bar and the held call is indicated in the call list.
|
|
Click the Clear button. You are now available to answer other calls.
You can also place more than one external call on hold.
Activating a Held Call
Prerequisite: You are not engaged in a call.
|
|
Click the Hold button to open a pull-down menu with the external calls on hold.
|
|
Select the held call that you would like to answer. You are reconnected to the held station.
|
or
|
|
|
Double-click the mouse on the line in the call list which contains the held call you wish to take.
You are reconnected to the held party.
|
Placing Internal Calls on Hold
Prerequisite: You are currently conducting an internal call.
Step by Step
|
|
|
Click the Hold button. The other party is on hold and cannot overhear your conversation. The symbol "Hold"
appears on the system bar and the held call is indicated in the call list.
You can place only one internal call on hold.
Activating a Held Call
|
or
|
Click the Back button or press the - key. You are reconnected to the held station.
|
or
|
|
|
Double-click the mouse on the line in the call list which contains the held call you wish to take.
You are reconnected to the held party.
|
