If this function has been configured (contact System Support), you belong to a group of users (agents) to whom calls are distributed.
An incoming call is always assigned to the agent who has had the longest break without a call. 

Logging on and off at the beginning and end of your shift:

Press the key. The LED lights up 

Select and confirm. 

Confirm. 

Enter the code for "Log on" or "Log off". 

To log on, enter your identification number ("Agent:"). Contact System Support to find out what it is. 

Logging on and off during your shift:

Press the key. The LED lights up 

Select and confirm. 

Confirm. 

Enter the code for "Not available" or "Available". 

Requesting and activating a work time:

If you want to follow-up on the last call you answered without being disturbed, you can request and activate a work time. This removes your telephone from the call distribution cycle for a programmable period of time until you log back on. 

Press the key. The LED lights up. 

Select and confirm. 

Confirm. 

Enter the code for "on" or "off". 

Turning the night service on and off for UCD:

Press the key. The LED lights up. 

Select and confirm. 

Confirm. 

Enter the code for "on" or "off". 

Display the number of waiting calls:

Press the key. The LED lights up. 

Select and confirm. 

Confirm. 

Enter the code for "on" or "off".