Basic operating instructions

optiPoint 500 economy/basic/standard control panel

optiPoint 500 advance control panel with optiPoint key modules

How to Use these Operating Instructions

Screen Displays

Accessing Functions

... Interactively

... Via the Program/Service Menu

... With Function Keys

Functions You Can Use

Basic and Enhanced Functions

Additional Team and Executive/Secretary Functions

Using the Telephone Efficiently

Making and Answering Calls

Answering a Call With the Handset

Answering a Call with the Speaker
(Speakerphone Mode)

Open Listening in the Room During a Call

Switching to Speakerphone Mode

Switching to the Handset

Using Call Waiting

Accepting a Waiting Call (Camp-On)

Preventing and Allowing Call Waiting (Automatic Camp-On)

Turning the Call Waiting Tone On and Off

Accepting a Specific Call for Your Colleague

Rejecting Calls

Using Mailboxes

Accessing the Mailbox

Using Timed Reminders

Using the Speakerphone

Enabling and Disabling Handsfree Answerback

Answering a Call With a Headset

Turning Do Not Disturb On and Off

Turning Ringer Cutoff On and Off

Trace Call: Identifying Anonymous Callers (Not for U.S.)

Turning the Microphone On and Off

Answering Calls from the Entrance Telephone and Opening the Door

Accepting a Call From an Answering Machine

Display Number of Waiting Calls and Overload Indication

Making Calls

Off-Hook Dialing

On-Hook Dialing

En-Bloc Sending / Correcting Numbers

Caller ID Suppression

Talking to Your Colleague With a Speaker Call

Activating Tone Dialing (DTMF Suffix Dialing)

Automatic Connection Setup (Hotline)

Reserve Trunk

Assigning a Station Number (Not for U.S.)

Trunk Flash

Associated Dialing/Dialing Aid

Calling Multiple Parties Simultaneously

Calling a Second Party (Consultation Hold)

Switching to the Party on Hold (Toggle)

Conducting a Conference

Adding Up to Five Parties to the Conference (Initiator Only)

Checking Which Parties Are in the Conference (Initiator Only)

Removing Parties From the Conference (Initiator Only)

Leaving a Conference

Ending a Conference (Initiator Only)

Removing the ISDN Central Office Party
From the Conference (Only for U.S.)

Transferring a Call

...After a Speaker Call (Announcement) in a Group

Parking a Call

Retrieving a Parked Call

Placing External Calls on Hold

Picking up (Retrieving) a Held Call

Making Calls to Stored Destinations

Using a Caller List

Retrieving the Caller List

Ending Retrieval

Displaying the Call Time and Additional Call Information

Dialing a Station Number from the Caller List

Removing an Entry from the Caller List

Saving the Other Party's Station Number in the Caller List (Redial)

Redialing a Number

Dialing a Number From the Internal Directory

Using Repertory Dialing Keys

Using Station and System Speed-Dial Numbers

Displaying and Assigning Call Charges

Displaying Call Charges (Not for U.S.)

Displaying Call Charges for Another Telephone (Not for U.S.)

Dialing with Call Charge Assignment

If You Cannot Reach a Destination ...

Using Callback

Storing a Callback

Answering a Callback

Checking and Canceling a Saved Callback

Call Waiting (Camp-On)

Busy Override - Joining a Call in Progress

Telephone Settings

Adjusting the Ring Volume

Adjusting the Ring Tone

Adjusting the Attention Ring Volume

Adjusting the Speakerphone to the Room Acoustics

Adjusting the Receiving Volume During a Call

Adjusting the Display to a Comfortable Reading Angle

Display backlight

Selecting the Language of Screen Prompts

Locking the Telephone to Prevent Unauthorized Use

Saving Your PIN

Saving Station Numbers,
Functions, Procedures and Appointments

Saving Repertory Dialing Numbers on a Key

Storing Station Speed-Dial Numbers

Assigning Functions to Keys

Assigning a Procedure (Operating Steps) to a Key

Saving Appointments

Testing the Telephone

Testing the Telephone Functions

Checking the Key Assignment

Call Forwarding

Using Variable Call Forwarding

Using Night Answer

Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.)

Using Other Functions

Sending a Message

Displaying and Deleting Messages You Have Sent

Answering Messages

Leaving an Advisory Message

Deleting Advisory Messages

Using Another Telephone Like Your Own

Change call number (relocate)

Fax Details and Message on Answering Machine

Resetting Services and Functions
(System-Wide Cancellation for a Telephone)

Silent Monitor

Monitoring a Room

Activating Functions for Another Telephone

Locking Another Telephone to Prevent Unauthorized Use

Using System Functions from the Outside
(DISA: Direct Inward System Access)

Using functions in ISDN via code dialing (keypad dialing)

Controlling Connected Computers or Other Programs and Telephone Data Service (HiPath 3500/3550/3700/3750 Only)

Controlling Relays

Sensors (HiPath 3300/3350/3500/3550 Only)

Radio Paging (Not for U.S.)

Simple Paging Equipment

Enhanced Paging Equipment (Hipath 3700/3750 Only)

Team and Executive/Secretary
Functions With Trunk Keys

Using Trunk Keys

Answering Calls With Trunk Keys

Making Calls with Trunk Keys

Using a Trunk Key to Place a Call on Hold and Retrieve It Again

Switching Between Phone Calls on Multiple Trunks

Forwarding Calls on Lines

Using DSS Keys

Using DSS Keys to Answer Calls

Calling a Team Member Directly

Transferring a Call in Progress

Accepting a Call for Another Team Member

Joining or Leaving a Group Call
(Not for the Executive Telephone in an Executive/Secretary Team)

Transferring Calls Directly to the Executive
(Only in an Executive/Secretary Group)

Using Other Team Functions

Turning Group Call On and Off

Accepting a Call for Another Member of Your Team

Activating and Deactivating a Ringing Group

Uniform Call Distribution (UCD)

Special Functions in the LAN (PC Network)

Leaving a Hunt Group/Group Call

Transferring Call Forwarding

Using Night Answer

Activating and Deactivating a Ringing Group

Controlling Relays

Opening the Door

Labeling, Documentation and Accessories

Labeling Key Fields

Attaching a Station Number Label

Documentation

Accessories

Fixing Problems

Telephone Maintenance

Troubleshooting

Responding to Error Messages on the Screen

Contacts for Resolving Problems

Index