Step by Step
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If you have programmed a key on your telephone as a hold key  , you can place external calls on hold.
This enables all other parties to retrieve the call on the assigned line.
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Press the "US:Hold UK:Common Hold" key.
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A message appears showing which line is on hold (e.g. 801); make a note of the line number.
If a trunk key has been assigned, the LED flashes slowly.
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If necessary
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 or
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Replace the handset or press the key.
Depending on your system configuration, this may be necessary so other users can also pick up the held call.
Picking up (Retrieving) a Held Call
Precondition: One or more calls have been parked. The telephone is idle.
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Press the key. The LED lights up
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Select and confirm.
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or
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Enter the code.
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or
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If the "Line retrieved" key has been configured, press the key.
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Enter the line number you noted earlier.
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or
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If a "Trunk key" was assigned to this line : LED flashes slowly. Press the key.
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