Step by Step
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A separate trunk is assigned to each team member. All other team members have the same trunk keys for these trunks on their telephones. This means that every team member can use all programmed trunk keys.
Each team member can also be reached under a separate station number, if one was assigned.
Meaning of LED Indications on Trunk Keys:
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Trunk key LED is off - Trunk is free and can be used.
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or
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Trunk key LED is lit - Trunk is in use.
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or
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Trunk key LED is flashing rapidly - A call on the trunk needs to be answered.
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or
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Trunk key LED is flashing slowly - A call on hold is waiting.
Answering Calls with Trunk Keys
Precondition: Your telephone is ringing and/or the trunk key is flashing rapidly.
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If necessary
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Press the rapidly flashing trunk key.
This is not necessary if the trunk is automatically assigned to you when you lift the handset or press the "Speaker" key; in this case the assigned trunk key lights up.
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Lift the handset.
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or
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With on-hook dialing: Use speakerphone mode.
Making Calls with Trunk Keys
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If necessary
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Press the free trunk key that you want to use to set up your call.
This is not necessary if the trunk is automatically assigned to you when you lift the handset or press the "Speaker" key; in this case the assigned trunk key lights up.
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Dial the station number.
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When the other party answers, Lift the handset.
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or
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With on-hook dialing: Use speakerphone mode.
Using a Trunk Key to Place a Call on Hold and Retrieve it Again
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Precondition: You are conducting a call over a trunk in your group. The "US:Hold UK:Common Hold" key has been programmed on your telephone  .
Placing a call on hold:
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Press the "US:Hold UK:Common Hold" key.
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If necessary
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 or
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Replace the handset or press the key.
Depending on the configuration (contact your service personnel), this may be necessary so other team members can also pick up the call on hold.
Retrieving the call:
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Press the slowly flashing trunk key.
Switching Between Phone Calls on Multiple Trunks
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Precondition: You are conducting a call over a trunk in your group. Another trunk key starts flashing.
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Press the flashing trunk key. The first party is placed on hold on the other trunk.
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Press the slowly flashing trunk key. The second party is placed on hold.
You can switch between the two call as many times as you wish. Always press the slowly flashing trunk key.
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