You can activate the substitute function whenever you are not in the office, for example when you are on vacation. After hearing your greeting, callers are connected with the substitute of your choice (e.g. a colleague), depending on the status of your message recording function. You only need to inform HiPath Xpressions Compact of your substitute's telephone number (extension number).
Call the HiPath Xpressions Compact number and scroll through your mailbox with the
key respectively the
key until you hear the system message which indicates that no substitute number is available. After pressing the
key, you can enter the extension number of the desired substitute, i.e. of your colleague. End your entry by pressing
.
Next, inform your mailbox that you wish to be represented by your substitute: After scrolling back with the
key, you'll hear the system message which indicates that the substitute function is switched off. Press the
key once to turn on the substitute function.
Don't forget to inform your callers that they will be connected with a substitute with your greeting message.
Check to see whether or not your substitute has set up his or her mailbox, and if so, make sure that message recording has been activated.
