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Overriding Calls

If an emergency arises and you must speak to a busy internal station, you can break into the busy station's call and speak to the party. You will then hear an alerting tone. 

In order to prevent parties from breaking into existing calls undetected, the message "Override: ..." appears on the display of the telephone involved and the parties are reminded every two seconds by a dual tone that they are in an override situation. 


Step by Step
 
1.

 


Dial the internal station number. You hear a busy signal. As soon as you heard the ring tone you are camping on at the other station. 

2.

 


Click the override button in the toolbar.
You can now speak with the two parties. 

or

 


Press the "F7" button (this must be configured).
You can speak to both parties. 

Click the Clear button to leave the call. The other parties remain interconnected. 



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