Reaching Parties More Effectively
Callback
When you cannot reach specific parties, you can send them callback requests to save yourself from attempting additional calls.

Step by Step
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1.
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Enter the station number and press Enter to confirm your entry. The station cannot be reached.
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2.
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Click "Activate callback" in the toolbar. The toolbar button changes to "Delete callback"
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Your callback request is sent to the called station.
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or
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Press the "F10" button (this must be configured).
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The system automatically calls back when:
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The called party hangs up. |
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The called party returns and has conducted a call. |
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The called party displays his or her messages and responds to the callback request. |
When you answer the callback, you first will hear a dial tone and then the other party will be called.
Displaying and Canceling Callback Requests
You can display and cancel callback requests that you have already issued.