Call Detail Recording for Individual Calls

When a party using an internal telephone (one that is accessible to the public, such as a pay phone) terminates a chargeable call, the call charges can be displayed on the optiClient Attendant console. The Callbox button then appears above the Hold button in the attendant monitor. However, the service technician must have configured the pay phone function in the system. 

Step by Step
	Click the Callbox button in the attendant monitor.  The menu window appears.  Using the , and buttons, you can select the internal station and display, print or delete the call charges incurred and the call duration.  Using the button in the menu window, you can cancel the input and close the window.