Before You Begin

These operating instructions describe how to install and operate the optiClient Attendant attendant console on your HiPath 3000/HiPath AllServe. optiClient Attendant includes an online help function where you will find general information on the program layout and explanations of the individual functions (to access the online help ). 

While the instructions describe all optiClient Attendant functions, you may find that some functions you wish to use are not available. This is due to one of the following reasons: 

The function has not been configured for your optiClient Attendant system. Address any questions to your system administrator.

Your communications platform does not support this function. Address any questions to the Siemens sales representative responsible for upgrading your system.

You do not have the latest version of the optiClient Attendant software. Contact your Siemens sales representative to update the software.

optiClient Attendant

In purchasing the optiClient Attendant, you have acquired an advanced PC attendant console for your communications platform.
Your PC must be connected to your communication platform to perform all switching functions from your PC.
Four different options are available for this, depending on the implementation site: 

Via the optiClient 130 V2.0 software installed on your PC.

Via a USB cable to an optiPoint 500 system telephone at your communication platform.

Via the control/data adapter on the optiset E system telephone at your communication platform.

Via the UP0/E PCI card installed on your PC.

The optiClient Attendant software is compatible with different Windows operating systems so that you can conveniently transfer telephone calls and look up phone numbers in the electronic directory while simultaneously running other PC applications such as Microsoft® Office programs. 

The optiClient Attendant attendant console provides you with: 

A variety of switching and administration functions;

A high degree of user friendliness thanks to the:

Clearly designed Windows-based user interface;

Straightforward operation using a keyboard and mouse;

Simultaneous use of other PC applications;

Supports two screen solutions (ask your system administrator),

Direct switching from the Electronic Telephone Directory (ETD), and

A user-friendly search option in the ETD, busy lamp field and system telephone directory.