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optiClient Attendant
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User Interface

Desktop

The optiClient Attendant program windows are your work area.
The program windows can be independently positioned on the screen. The "Monitor", "BLF", "Directory", "Notebook" windows and the menu Window can each be displayed exclusively on the screen without other program windows. 

Program windows include: 

the optiClient Attendant main window
with menu bar and toolbar,
the attendant monitor with status bar and
the busy lamp field .

Alternatively you can open additional windows, for example:
Directory , Notebook , menu window , Quick search BLF , Search the telephone book , Directory CD search window , LDAP server search window  

 

 

Menu bar

The menu bar contains a series of main menu options. Clicking one of these main menu options with the left mouse button opens a corresponding submenu (pull-down menu) with additional menu options. 

 
File
This menu allows you to configure general settings for the optiClient Attendant. The Exit command terminates the optiClient Attendant application.
 
Edit
Use this option to activate DTMF suffix-dialing during a call, select the night answer destination and activate/deactivate various functions.
 
Window
With this menu, you can call the busy lamp field, electronic directory, notebook and the search window.
 
Repdial keys (optional)
You can dial your party directly from this menu with these repdial keys.
(This menu option appears only if you have configured repdial keys in the optiClient Attendant).
 
Find
From this menu, you can selectively search for the names, companies, cities, postal codes or station numbers of any stations that are stored in the directory.
 
Paging (optional)
This menu option allows you to broadcast a speaker announcement to telephones in a specific group.
(This menu option appears only if you have configured paging groups and have activated them in the optiClient Attendant.)
 
Language
Use this option to set the language that you want optiClient Attendant to use for menus and dialog boxes (windows)
 
? (Help)
Use the "Help" option to access optiClient Attendant online help function, where you will find general information on the program layout and explanations of the individual functions.
If there is a check mark next to the context-sensitive "Quick Help" option, the program displays information on the areas where the mouse pointer is located. 
Use the "About..." option to view general information about optiClient Attendant. 

Toolbar

In the talk state or idle state you can call important functions from the toolbar by clicking them with the mouse.
In the case of functions which can be activated or deactivated, an icon that is struck through indicates a disabled/deactivated function.
Some functions appear in the toolbar only if they are configured for your telephone. 

 

In the Idle State


Step by Step
 

Call electronic directory

 

Call busy lamp field

 

Display list of most recently dialed numbers

 

Activate/deactivate night answer

 

Send message and receive

 

Open door lock

 

Activate/deactivate call forwarding

 

Release trunk

 

Transfer trunk

 

Start telephone directory CD

 

Open search window for LDAP server (company telephone directory)

 

Open the menu Window



In the Talk State


Step by Step
 

Call electronic directory

 

Call busy lamp field

 

Activate/delete callback

 

Override busy station

 

Initiate/terminate conference

 

Set volume

 

Release trunk

 

Transfer trunk

 

Start telephone directory CD

 

Start search window for LDAP server
 

Open Menu Window



Status Bar

Advisory and system messages on the status bar: 

The current status of optiClient Attendant during the loading operation is displayed on the left-hand side. The program is ready when System ready is displayed in the status bar.
If the data of the communications platform has been modified, the Please wait message appears in the system bar to inform you that the program is being updated with the new system data.
In operational status, information on the current settings is displayed on the right-hand side.
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