Siemens AG Home
 
optiClient Attendant
---
First Page Previous Page Next Page Last Page

Consultation Hold

You are conducting a call and want to obtain information from another internal or external party without the first party overhearing. If you are unable to transfer calls to external stations, this is because you are not authorized to do so (consult your system administrator) 

Prerequisite: You are currently conducting a call.  


Step by Step
 

Enter the station number and press Enter to confirm your entry.
The station number is dialed.
(You can also dial the station from the electronic directory , the busy lamp field , or the repertory dial keys .) 


When the station answers, you can conduct a consultation call. The first party is automatically placed on consultation hold, meaning that he or she cannot overhear your conversation. 

When the other party hangs up, you automatically return to the party on hold. 

Terminating Consultation Hold


Click the Back button to terminate the consultation and return to the waiting party. 



Top of Page
Last Page
First Page Previous Page Next Page

---
---