The directory no longer contains data

The directory database VF.mdb was moved to another directory or was deleted. With your operating system, you can retrieve the unintentionally deleted file from the Recycled directory or copy the backup file for the directory database back to the optiClient Attendant root directory. 

Troubleshooting Using the Trace Button (System Administrator Only)

The trace button allows you to store special error codes for reproducible errors in a text file that can then be passed on to a service technician at Siemens AG (intended for system administrator only). 

Configuring the Trace Button

In the optiClient Attendant root directory, open the config.cfg file using any text editor.

Insert the following line under <System>: Trace=5

Save the file and restart the optiClient Attendant. The Trace button now appears in the toolbar.

Click the Trace button in the toolbar to open the error code window. Delete any old error codes using the Clear button. Generate the reproducible errors and save the file. The file is saved as trace.txt in the optiClient Attendant root directory. Make a backup copy and send the file to the service technician for error analysis.