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Using Call Waiting (Second Call)

Answering a Second Call (Call Waiting)

While you engaged in a call, you are also available to additional callers. During the call, you are informed acoustically (by a call waiting tone if this tone has not been deactivated) and visually (in the call display) that a second call is waiting. The call continues to be signaled in the call display until you have answered it. 


Step by Step
 
1.

Terminate the current call with the "Clear" button.
The waiting call is indicated in the call display. 

or

 


Click the Hold button to place the current call on hold . The waiting call is signaled in the call display. 

or

 


Click the Park button to park the current call . The waiting call is signaled in the call display. 

2.

Accept the call.
You are speaking to the second caller.

 

or

 




Turning the Call Waiting Tone On and Off

The call waiting tone lets you know that a second caller is trying to reach you while you are engaged in another call. 

The call waiting tone is automatically deactivated when optiClient Attendant program starts up. The "Camp-on without tone" message appears in the menu window. The waiting call (second call) continues to be signaled visually in the display. 

Activating the Call Waiting Tone


Step by Step
 

Select the "Camp-on without tone on/off" menu item from the "Edit" main menu.  

The camp-on tone is activated and the check mark is removed from the menu item. 



Deactivating the Call Waiting Tone


Step by Step
 

Select the "Camp-on without tone on/off" menu item from the "Edit" main menu.  

The camp-on tone is deactivated and the menu item is marked with a check mark. 



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